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COVID-19

OUR SAFETY PLAN

Ensuring the health and safety of our clients, team, and community remains our top priority. We will be seeing clients by appointment only. Our goal is to limit the amount of people in the salon at any given time. Our safety process remains – ensuring that when we do reopen, it continues to be a safe place for you and for our team. For more details regarding our Safety Plan, please click here.
 
 
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DURING YOUR APPOINTMENT
 
Personal reusable capes are provided to all clients (for clients to take home).
 
Nail services at the Lac+Co are temporarily suspended. 
 
We highly encourage cashless payment.
 
 
 
CLIENT RESPONSIBILITY 
 
If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come for any services for 5 days or until you have tested negative for COVID-19.
 
If you have a cough, fever or symptoms of COVID-19, please do not come for services until your symptom and fever free. If you feel unwell or have any concerns about showing up for your service, please stay home, and stay safe. We will record the cancellation reason and waive the cancellation fee.
 
To allow as many clients as possible to get their preferred service, we will be strictly enforcing our 24-hour cancellation policy. 
A credit card is required to reserve an appointment. Lac+Co and Lac+Beauty adheres to a 24-hour cancellation policy. Failure to show, late arrivals and any cancellations with less than 24 hours of notice are subject to a cancellation fee of the price of the full appointment. Lac+Co and Lac+Beauty reserve the right to charge for any appointments that are missed without notice. Fees will be added to your bill if we do not have a credit card on file.
 
 
 
BOUTIQUE PREPARATION 
  
Acrylic dividers are installed at the Concierge desks, shampoo room and nail floor to create separation between each guest.
 
We have reduced the number of clients coming through the salon per day.
 
We will prescreen, and check the temperature of our guests as they enter the salon. 
 
Staff will be prescreened and temperature checked daily before shifts. Personal Protection Equipment is a requirement: Face shield, N95 or multilayer masks and gloves.
Air filtration systems are installed throughout our boutique.
 
Serving beverages of any kind, magazines and complimentary charging stations will be temporarily unavailable.
 
 
DEEP CLEAN PROCESS
 
Disinfect and more frequent cleaning throughout the day, and at the end of the day. Staff will use disinfectants in all common areas.
 
All high-touch surfaces disinfected hourly, from the handle on the front door and to the Concierge desk.
 
All station, station chairs, brushes and tools are disinfected after each appointment.
 
We are providing hand sanitizers throughout the salon/spa for clients and staff to use.
 
 
 
Thank you for your continuous support, understanding and patience during this time.