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Ensuring the health and safety of our clients, team, and community remains our top priority. We will be seeing clients by appointment only. Our goal is to limit the amount of people in the salon at any given time. Our safety process remains – ensuring that when we do reopen, it continues to be a safe place for you and for our team. 
Wear a face covering in the salon at all times. Please bring your personal covering from home. To remain mindful of the environment, please bring reusable mask from home to reduce the amount of waste.
Arrive no more than five minutes before your booked appointment.
Arrive with fresh, clean washed hair for styling services.
Hair washes are temporarily suspended for all blowdry and haircut services. 
Arrive in clean clothing, with limited personal belongings. 
Practice social distancing in the salon. Please limit person to person contact.
You will be pre-screened during the time of booking, and before entering the salon to confirm if you are feeling well – no fever, cough or other symptoms.
Personal reusable capes are provided to all clients (for clients to take home).
Attend appointments alone. Friends, family members, children and/or pets will be asked to stay at home.
Attend appointments with minimal personal belonging.
Nail services at the Lac+Co are temporarily suspended. 
Outside food or drinks will not be permitted in the salon.
We highly encourage cashless payment.
Download the COVID-19 Alert app so you can be notified directly if someone has been in contact with the virus.
If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come for any services for 14 days or until you have tested negative for COVID-19.
If you have a cough, fever or symptoms of COVID-19, please do not come for services until your symptom and fever free. If you feel unwell or have any concerns about showing up for your service, please stay home, and stay safe. We will record the cancellation reason and waive the cancellation fee.
To allow as many clients as possible to get their preferred service, we will be strictly enforcing our 24-hour cancellation policy. 
A credit card is required to reserve an appointment. Lac+Co and Lac+Beauty adheres to a 24-hour cancellation policy. Failure to show, late arrivals and any cancellations with less than 24 hours of notice are subject to a cancellation fee of the price of the full appointment. Lac+Co and Lac+Beauty reserve the right to charge for any appointments that are missed without notice. Fees will be added to your bill if we do not have a credit card on file.
Acrylic dividers are installed at the Concierge desks, shampoo room and nail floor to create separation between each guest.
We have reduced the number of clients coming through the salon per day.
We will prescreen, and check the temperature of our guests as they enter the salon. 
Staff will be prescreened and temperature checked daily before shifts. Personal Protection Equipment is a requirement: Face shield, masks and gloves.
Serving beverages of any kind, magazines and complimentary charging stations will be temporarily unavailable.
Disinfect and more frequent cleaning throughout the day, and at the end of the day. Staff will use disinfectants in all common areas.
All high-touch surfaces disinfected hourly, from the handle on the front door and to the Concierge desk.
All station, station chairs, brushes and tools are disinfected after each appointment.
We are providing hand sanitizers throughout the salon/spa for clients and staff to use.
Thank you for your continuous support, understanding and patience during this time.